Transparency & Trust

Privacy Policy

How we collect, use, and protect your information at Britannia Youth Organisation.

Last Updated: January 2026

Introduction

Britannia Youth Organisation ("BYO", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

We are a Community Interest Company (CIC) registered in England and Wales (Registration Number: 12515346). Our registered address is Christ Church Community Hall, Burney Lane, Ward End, Birmingham, B8 2AS.

Key Point
We collect minimal personal information and only use it to deliver our youth programmes and respond to inquiries. We do not use analytics tracking, email marketing, or advertising cookies.

Information We Collect

1. Contact Form Submissions

When you submit our contact form, we collect:

  • Name: To address you appropriately in our response
  • Email address: To respond to your inquiry
  • Phone number (optional): If you choose to provide it for callback requests
  • Subject and message: The content of your inquiry
Purpose & Legal BasisTo respond to your questions, programme inquiries, or volunteering applications based on our legitimate interests and your consent.

How We Use Your Information

1
Respond to inquiries about programmes or partnerships
2
Deliver programmes safely and effectively
3
Communicate updates and reminders to parents
4
Ensure safeguarding compliance
5
Improve our website experience
6
Comply with legal obligations as a CIC

Storage & Security

Security Measures

Password-protected systems
Secure cloud storage (Google Drive)
Restricted staff access
Regular data protection training

Data Retention

Inquiries

Up to 2 years after last contact.

Participants

Up to 3 years after participation ends.

Safeguarding

Retained per UK legal guidelines (typically until age 25).

What We Don't Do

To protect your privacy, we explicitly do not use Google Analytics, advertising cookies, tracking pixels, or sell your data.

Contact Us

If you have questions about this policy or safeguarding concerns, please reach out.

General Inquiries

info@britanniayo.com
0121 448 7378

Safeguarding (DSL)

joshuahall@britanniayo.com
You also have the right to complain to the ICO (ico.org.uk) if you are unhappy with our data handling.
Britannia Youth Organisation
Christ Church Community Hall, Burney Lane, Ward End
Birmingham B8 2AS